Splunk Helps Spark Make Data-Driven Decisions
SYDNEY--(BUSINESS WIRE)--Apr. 2, 2019--
Inc. (NASDAQ: SPLK), delivering actions and outcomes from the world
of data, today announced that Spark
New Zealand (NZE: SPK) is using Splunk® software to help
monitor mobile towers and keep broadband internet flowing to millions of
New Zealand citizens and thousands of New Zealand businesses, from large
enterprises to government. Spark New Zealand, one of New Zealand’s
largest public companies, uses Splunk Enterprise and Splunk Enterprise
Security (ES) to gain end-to-end visibility into all IT and security
layers of the organization.
Splunk is supporting many of Spark’s products and services, from its
Consumers, Business and Wholesale Segment Tribes. The insights gained
from Splunk solutions support internal business functions, in addition
to improving customer care. Real-time status updates on both mobile and
broadband networks allow Spark to identify and remedy issues before
customers experience a delay in service or connectivity. As a result,
Spark’s IT operations have improved risk mitigation and are able to
refine their security posture by reducing the number of products
deployed on the network.
“Spark customers expect a great experience when they’re using our mobile
and landline phones and broadband internet services, and Splunk helps us
to keep their phones ringing and internet running. Splunk delivers great
time-to-value, and the platform’s speed helps us quickly turn requests
into insights. Spark’s use of Splunk has increased over time, and we
plan to continue to expand it for multiple use cases across the
business, including our business, IT and security operations,” said
Niall Fitzgerald, lead for IT Applications at Spark.
Spark has expanded its use of Splunk solutions more than 10 times,
migrating tools and replacing legacy platforms to enable the utilization
of Splunk throughout the entire organization. Splunk is also an integral
part of Spark’s internal security team, providing a Security Incident
and Event Management (SIEM) solution through Splunk ES that allows them
to quickly identify, triage and isolate anomalies in the technology
stack, which are causing security or operational issues. Furthermore,
Spark has been able to leverage Splunk’s automation and machine learning
capabilities across the business, meeting capacity demand level and
“The growing data revolution is impacting telecommunications companies
as much as any other industry, and innovative companies like Spark that
use data to keep their customers happy and to create business outcomes
have a major competitive advantage,” said Simon Eid, Area Vice President
of ANZ, Splunk. “Spark is keeping its customer-facing services and
internal infrastructure online and secure by knowing what’s happening
with its data at any given moment. Splunk is proud to work with Spark to
help it provide its customers with a quality, memorable service.”
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) helps organizations ask questions, get
answers, take actions and achieve business outcomes from their data.
Organizations use market-leading Splunk solutions with machine learning
to monitor, investigate and act on all forms of business, IT, security,
and Internet of Things data. Join millions of passionate users and try
Splunk for free today.
About Spark New Zealand
Spark’s purpose is to help all of New Zealand win big in a digital
world. As New Zealand’s largest telecommunications and IT services
provider, Spark offers a full suite of telecommunications services
including broadband, mobile, and cloud services, and catering for
consumers right through to large enterprises.
Splunk, Splunk>, Listen to Your Data, The Engine for Machine Data,
Splunk Cloud, Splunk Light and SPL are trademarks and registered
trademarks of Splunk Inc. in the United States and other countries. All
other brand names, product names, or trademarks belong to their
respective owners. © 2019 Splunk Inc. All rights reserved.
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Source: Splunk Inc.