Surrey Satellite Technology Improves IT Service Levels with Splunk ITSI
Splunk Software Ensures Availability of Academic and Industrial
Research Services for Leading Commercial Satellite Provider
LONDON & SAN FRANCISCO--(BUSINESS WIRE)--
Inc. (NASDAQ: SPLK), provider of the leading software platform for
real-time Operational Intelligence, today announced that Surrey
Satellite Technology is using Splunk® Enterprise and Splunk IT Service
Intelligence (Splunk ITSI) to understand the impact of its technology
infrastructure on business performance. The UK-based provider of
satellites to the telecoms, navigation and scientific industry can now
proactively identify problems that could result in downtime, ensuring
the research team can maintain productivity. Discover how Surrey
Satellite Technology has enhanced the performance and security of its IT
services by reading the case
study or watching the video.
Surrey Satellite Technology (SSTL) is the world's premier provider of
operational and commercial satellites and intends to change the
economics of space by making it more affordable to send satellites into
"The Service Health Score established in Splunk ITSI has been
instrumental in improving our business by giving us granular visibility
into our IT services," said Daniel Nye, chief technology officer, Surrey
Satellite Technology. "Previously if we had an issue with one part of
our infrastructure, such as the document management system, there were
related issues across the rest of our infrastructure. Splunk ITSI has
helped us to isolate problems and quickly address them with minimal
impact on employees, ensuring we are continually improving our services."
Splunk Enterprise is also being used to centrally store, index and
provide insight into a range of security-relevant data sources, allowing
SSTL to rapidly search data and establish alerts in a way that was not
possible previously. This has improved the organization's ability to
identify suspicious patterns that might point to security threats, with
alerts established to recognize anomalies such as employees logging in
at work when they have not swiped into the office.
"Launching commercial satellites into space in record time is a massive
challenge on its own, let alone using a data driven approach to manage
the corresponding IT services," said Rick Fitz, senior vice president of
IT markets, Splunk. "By using Splunk ITSI to place Operational
Intelligence at the heart of its decision making process and building a
high performance team around it, Surrey Satellite Technology has
reinforced its position as a leader in the satellite industry and
progressed its mission to change the economics of space."
About Surrey Satellite Technology
Surrey Satellite Technology Ltd (SSTL) was formed in 1985 as a spin-out
company from the University of Surrey to transfer the results of its
research into a commercial enterprise. The growth of the company has
accelerated, and our innovative approach to the design, build, test and
operation of spacecraft has propelled SSTL to the forefront of the small
satellite industry - today we are the supplier to 40% of the world's
small satellite exports market. In 2009 Airbus bought a 99% shareholding
in the company from the University of Surrey, allowing us to fulfil our
growth potential. SSTL is now an independent company within the Airbus
Defence and Space group.
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) is the market leader in analyzing machine
data to deliver Operational Intelligence for security, IT and the
business. Splunk® software provides the enterprise machine data fabric
that drives digital transformation. More than 13,000 customers in over
110 countries use Splunk solutions in the cloud and on-premises. Join
millions of passionate users by trying Splunk software for free: http://www.splunk.com/free-trials.
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Source: Splunk Inc.
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